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PMO Lead | Center for Autism and Related Disorders (CARD)
Location
Plano, TX
Role
Infrastructure Program Manager | Sr. IT Project Manager | IT PMO Analyst
Date
Oct 2021 - Jan 2023
Selected Impact & Key Achievements
• Successfully delivered 97 infrastructure projects in 2022, driving measurable improvements in on-time delivery and execution quality through strengthened cross-team communication models, portfolio-level data analysis, and risk prioritization.
• Operated as a senior project leader across distributed teams in the U.S. and internationally, coordinating delivery with internal stakeholders, technical teams, and external vendors to maintain alignment across time zones, cultures, and regulatory environments.
• Served as Senior IT Project Manager for a major enterprise initiative to replace the company’s ERP platform, supporting one of the organization’s most complex and business-critical technology transformations.
• Pioneered the Change Organization Management (COM) process for ERP Go-Live readiness, establishing structure for stakeholder communications, impact assessment, training coordination, and operational transition planning to reduce disruption and accelerate adoption.
• Designed and implemented the organization’s Project Change Controls Governance Process, integrating it into the existing Change Advisory Board (CAB) cadence to ensure executive visibility, formal risk evaluation, and strategic alignment across IT and business leadership.
• Elevated portfolio governance maturity by formalizing decision pathways, change escalation criteria, and documentation standards—creating a repeatable framework later adopted across additional programs.